Because Mediator Matthew House believes that teens and pre-teens suffer the most in a divorce or any kind of family conflict, he dedicates a number of hours each week to free services for teens and pre-teens. There are a few conditions, but the program is otherwise fairly informal:
1) The teen or pre-teen may contact Mediator Matthew House directly, or may do so through a third party such as a relative, friend, teacher, or counselor, but prior to visiting the office or receiving any services from Mediator Matthew House, a parent or legal guardian must provide written consent, proof of medical insurance, and an informational form.
2) Mediator Matthew House's availability is subject to his commitments to his clients and to his other obligations, so his ability to schedule a meeting with a teen or pre-teen is not guaranteed and, on rare occasions, may be cancelled if a time conflict arises.
3) Mediator Matthew House's services must not be construed as legal advice or any form of mental health therapy, as he does not engage in the provision of either of those services.
4) Except to the extent that the parent or legal guardian insists otherwise, Mediator Matthew House will keep all conversations confidential. The main limitation to this confidentiality is that he will report potential or actual abuse or harm, whether by the teen/pre-teen himself or herself, or by another individual.
5) Other conditions that Mediator Matthew House may deem appropriate, at his sole discretion, besides those listed here.